The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer
by Carl Sewell,Paul B. Brown,Tom Peters
ISBN 13: 9780091748449
Format: Paperback (175 pages) Publisher: Century, London Published: 14 Mar 1991 Other Format: Hardcover
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by Carl Sewell,Paul Brown
ISBN 13: 9780091748432
Format: Hardcover (175 pages) Publisher: Random House Business Books Published: 14 Mar 1991 Other Format: Paperback
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
by Paul Brown,Carl Sewell
ISBN 13: 9780385504454
Format: Paperback (240 pages) Publisher: Bantam Doubleday Dell Published: 19 Nov 2002 Other Format: Paperback